Version October 1st 2021
During the processing of personal data Sippy BV works conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we:
If you have any questions regarding the processing of personal data, you can find the contactdetails of Sippy BV at the end of this privacy statement.
Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.
For this purpose, we use your location, interests, friends, activity history, chat messages, profile picture, phone number, email address, nickname, name and address details, gender and birth date and IP address. We have a legitimate interest in doing this. We store this information for six months after you closed your account.
We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
We collaborate with other organisations, that may receive your personal data.
We share data with the following parties, that will provide personalised advertisements based on your personal data: Facebook, Google and Apple. All these parties are established outside the EU.
We keep statistics on the use of our app, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. We will of course respect your privacy at all times. If you do not want us to do these statistics, please let us know.
For this purpose, we use your location, interests, friends, activity history, chat messages, gender, birth date, profile picture, IP address, email address, name and address details and nickname. We have a legitimate interest in doing this. We store this information for one year.
We collaborate with other organisations, that may receive your personal data.
We share data with the following parties, that will provide personalised advertisements based on your personal data: Facebook, Google and Apple. All these parties are established outside the EU.
You can use our contact form to ask questions or make any request.
For this purpose, we use your email address and nickname. We have a legitimate interest in doing this. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.
Other than the advertisements on the website, we can inform you about new products or services. We do this by e-mail and social media.
You can object at all times against this promotional communication. Every e-mail contains a cancellation link. On social media, you can block us or use the cancellation option. You can also inform us through your account.
To be able to use Sippy we need to know where you are when you are using our app. You will be asked to grant consent beforehand.
This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
The Sippy app needs to be downloaded from the Apple App Store or Google Playstore. We have no influence on which personal data the provider will process or to what
purpose it will be processed. We recommend that you read the applicable privacy statement of the provider in question.
Our app can show advertisements. We do not publish these ourselves, but we collaborate with advertising companies. These companies keep track of what you like, and use that information to only show or make nice or interesting advertisement or offers in the future.
We have a newsletter to inform those interested on news, tips and information about our products and services. Your e-mail address is automatically added to the list of subscribers.
For this purpose, we use your location, interests, activity history, email address, birth date, gender and nickname. We have a legitimate interest in doing this. We store this information for three months after you cancelled your subscription.
You may cancel your subscription to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.
We collaborate with other organisations, that may receive your personal data. These organisations are Mailchimp, Drip and Segment which we use for sending and organizing automated email campaigns.
Except for the parties necessary to deliver the above mentioned services, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).
We take security measures to reduce misuse of and unauthorized access to personal data. We take the following measures in particular:
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.
Inspection and modification of your data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.
You have the following rights:
We will usually respond to your request within 30 days. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.
If you want to file a complaint about our use of personal data, please send us an email with the details of your complaint. We will look into and respond to any complaint we receive.
If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
Contact details
Sippy BV
Verlengde Oosterweg 29
9725 BA Groningen
The Netherlands
info@sippy.app